customer service/office clerk

PATRICIA A LUA 3012 Phelps Street, Stockton, CA 95206



To secure a responsible and challenging position where can utilize my experiences, knowledge and expertise to the advantage of my employer as well as myself.



El Concilio, Stockton, CA, 95202     6/30/11 to Currently  Non-Profit Organization/Maternity Advocate (Bilingual) Assist clients with admission to hospital, translate English-Spanish for clients, file, host maternity tour for patients in Spanish, helps patients with birth certificate forms, put together tour and birth certificate packets and cooperate with doctors, nurses, hospital staff and social worker daily.  Certified Parent Educator 


Case Management  8 Years Bilingual Instructional Aide

El Concilio, Stockton, CA, 95202      11/08/10 to 1/08/11 Non-profit Organization/Case Management Assist client with resources, job search, case management, collaborate referring to job clubs and counseling. 

Case Management Training

El Concilio, Stockton, CA, 95202     10/30/05 to 06/30/10 Non-Profit Organization/Parent Educator/Case Management Collaborating with First Five of California with Prenatal to Five years Visitation Program, implementing the Parent as Teacher Curriculum, parenting classes basic, nutritional classes, collaborating with schools, referring children for further evaluation, resources for parents, managing clients cases who are over looked by First Five.  Certified Parent Educator  Case Management  8 Years Bilingual Instructional Aide


San Joaquin County Human Division, Stockton, CA 95202  03/05/05 to 5/1/05 Admitting Department/San Joaquin General Hospital Assist clients with translation in Spanish, completing monthly paper work, cooperative communication with clients and medical staff, time management, Filing and retrieving client information in Medical Assistant Program, attending monthly meetings and trainings.


EDUCATION Diploma, Franklin High School, Stockton, CA  A.A.S., Medical/Office Administration, Heal Business College, Stockton, CA Currently Attending, San Jose Community College, San Jose, CA 

  • ID#: 87630
  • Location: Stockton, CA , 95206

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