Customer Service

4117 Monet, Stockton,CA 95206.·650
248 1733 ·pcrayton2003@yahoo.com

Pierre Crayton

Objective

I am currently seeking a position to utilize my customer
service skills to obtain a customer service or help desk position.

Experience

12/2010 –10/2012

Automated Data Processing

Milpitas,CA

PC Technical Support Analyst II

Strong
working knowledge of ADP software and online products in order that clients
able to complete processing payrollStrong
working knowledge of call center for a better experience for ADP clientsHandled
30+ technical calls daily and met ADP's high service standards such as talk
and handle timeAble
to utilize customer service skills including written and phone to better
assist clients with their specific needs

11/2005
-11/2010

Because We Care Family Daycare And Transportation

Stockton, CA

Co-Owner/Transportation Coordinator

Coordinate
daily schedules for clients Document
vehicle issues, route details and fuel in specified logsEnsure
all state laws and safety regulations
are adhered to such as seat belts, child car seatsConduct
daily inspections of vehiclesCoordinate
maintenance and repairs of vehicles Assist
Child Care Provider in supervision of children

05/2001-11/2005

Automated Data Processing

Stockton, CA

PC Technical Support Analyst I

Responsible
for timely documentation on behalf of clients Escalate
trouble tickets if needed to resolve trouble tickets for clientsProvide
regional support for clients that their issues are dealt with by a specific
Technical Support Analyst

Education

07/2000-03/2001 OICW(Opportunities Industrial Center
West) Menlo Park, CA

Comptia
A+ Certification

  • ID#: 67423
  • Location: Stockton, CA , 95206

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