Customer Service Representative - (Tracy)

Process orders, create docket sheets, communicate hot items" to production planning, assign production numbers, set up maintenance files, and track all jobs. Confirm orders to customers, including expected quantities and delivery timing. Track On-time-in full-no errors (OTIFNE) performance for all customers. Report on performance. Problem Source:

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

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