Direct Connect Team Lead - Golden Living (Stockton, CA)

Effectively manages occupancy levels and census/premium mix enhancement Responsible for communicating business trends to management team that may influence sales deployment Manage referral trend data to communicate opportunities for growth - communicate metrics around volume, conversion and customer feedback Responsible for completing on-site visits to LivingCenters in an effort to develop relationships and staying up to date with specialty services, staff, upgrades and products Ensures staff receives appropriate on-boarding along with continual training Maintains a close working relationship with internal key stakeholders to assure appropriate and efficient care transitions Deliver high level of customer satisfaction - Monitor and evaluate customer satisfaction May manage personnel including but not limited to scheduling and other performance management tasks Employment Status Full - Time Management and clinical career ladders Ongoing education through Golden University Leadership training opportunities Source:

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