Admitting Representative - Grade 5 [2596] - Kaiser Permanente (Antioch, CA)

) - Receive, document, secure & release patient valuables according to St&ard Procedure 18A as appropriate - Initiate membership records on all newborns per local policy - Participate in problem-solving as needed to assure organizational revenue targets & customer satisfaction - Escort or arrange for patient escort to assigned room or area per local policy - Attend required meetings, workshops & in-services - Perform other related duties as required Qualifications: Basic Qualifications: - Six (6) months of work experience required. - High school diploma or equivalent - 35 wpm typing or 6000 data entry keystrokes (able to pass either test) - Basic knowledge and use of computer and computer keyboard (able to pass PC skills assessment) - Professional customer service skills - Ability to read, write, understand & follow oral & written instructions - Ability to effectively present information in one-on-one & small group situations to customers & other personnel within the organization - Ability to use basic math - Ability to multitask, organize & prioritize & work independently with minimal supervision - Proficient in admitting medical terminology (able to pass standardized test) - Must be willing to work in a Labor Management Partnership environment Preferred Qualifications: - Hospital/clerical setting or medical office preferred - Revenue collection experience preferred - Proficient in word-processing, spreadsheet programs, etc. preferred Skills Testing: Typing (35 WPM or 6,000 KPH), PC Skills, Medical Terminology for Admitting Rep Source:

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